Senior Telecaller

A new Senior Telecaller role is open at Prakash Financial Services, Narendrapur, Kolkata. The pay goes up to ₹20,000/month. There are 2 open positions.

In the employer’s words

Outbound Call Krna Hai And Customer Handling Krna Hai. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound, Domestic | Languages : English, Bengali, Hindi

What you get

Compensation: ₹10,000 – ₹20,000 per month.

Day-to-day work

As a Senior Telecaller, your work will include:

• You will follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Bengali, Domestic, English, Hindi, Outbound, Sales
• No English required
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound, Domestic
• Languages: English, Bengali, Hindi
• Someone polite and calm under pressure

Job at a glance

• Location: Narendrapur, Kolkata, West Bengal
• Job type: Full time
• Openings: 2
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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