Senior Telecaller

A new Senior Telecaller role is open at Prakash Financial Services, Garia, Kolkata. The pay goes up to ₹16,000/month. No experience? You can still apply. There are 4 open positions.

Note from the employer

Outbound Call Karna Hai Aur Customer Handling Karna Hai. Type : Sales, Inbound, Outbound | Languages : Bengali, Hindi, English

What you get

You will be paid ₹10,000 – ₹16,000 per month.

Who can apply

• No prior experience needed — freshers can apply
• Education: Tenth Pass
• Good knowledge of Bengali, English, Hindi, Inbound, Outbound and Sales
• No English required
• Freshers can apply
• Type: Sales, Inbound, Outbound
• Languages: Bengali, Hindi, English
• Someone polite and customer-first

Your responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails.
• You'll resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Position details

• Work location: Garia, Kolkata, West Bengal
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 4
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Prakash Financial Services.