Senior Telecaller

Prakash Financial Services wants to bring on a Senior Telecaller for its Diamond Harbour Road, Kolkata team. The team is filling 4 vacancies. Freshers can apply. Salary is up to ₹15,000/month.

In the employer’s words

Outbound Call Karna Hai Aur Customer Handling Karna Hai. Type : Sales, Outbound, Inbound | Languages : Bengali, Hindi, English

Requirements

• Freshers are welcome to apply
• Tenth Pass or equivalent
• Comfortable with Bengali, English, Hindi, Inbound, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Sales, Outbound, Inbound
• Languages: Bengali, Hindi, English
• A patient, calm under pressure attitude

Compensation

Compensation: ₹10,000 – ₹15,000 per month.

Day-to-day work

Your main tasks will be to:

• Follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails.

Job details

• Work location: Diamond Harbour Road, Kolkata, West Bengal
• Vacancies: 4
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Prakash Financial Services.