Telecaller

Prakash Financial Services wants to bring on a Telecaller for its Sonarpur, Kolkata team. The pay goes up to ₹16,000/month. The team is filling 4 vacancies. No experience? You can still apply.

Note from the employer

Outbaund Call Krna Hai And Customer Handling Krna Hai. Type : Sales, Outbound | Languages : Bengali, Hindi, English

Pay and perks

Salary: ₹10,000 – ₹16,000 per month, based on skills and experience.

Key responsibilities

• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• You will resolve queries and complaints with patience and accuracy.
• You'll meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA

Requirements

• Freshers are welcome to apply
• Education: Tenth Pass
• Comfortable with Bengali, English, Hindi, Outbound, Sales
• Male Only
• No English required
• Freshers can apply
• Type: Sales, Outbound
• Languages: Bengali, Hindi, English
• You are polite and customer-first

Job at a glance

• Work location: Sonarpur, Kolkata, West Bengal
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 4
• Work type: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Prakash Financial Services today.