Telesales

Prakash Financial Services wants to bring on a Telesales for its Narendrapur, Kolkata team. The pay goes up to ₹15,000/month.

Note from the employer

Client Manage Karna Hai And Outbound Call Krna Hai. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound | Marketing | Languages : Bengali, Hindi, English

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Bengali, English, Hindi, Marketing, Outbound, Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound
• Marketing
• Languages: Bengali, Hindi, English
• Someone patient and customer-first

Day-to-day work

As a Telesales, your work will include:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.
• You'll escalate complex cases to the right team within the SLA.
• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Salary and benefits

The salary for this role is ₹12,000 – ₹15,000 per month.

Job at a glance

• Location: Narendrapur, Kolkata, West Bengal
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 1
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Prakash Financial Services.