Telesales Manager

A new Telesales Manager role is open at Prakash Financial Services, Sonarpur, Kolkata. 4 candidates will be hired for this role. The pay goes up to ₹20,000/month.

In the employer’s words

Telecalling Karna Hai, Sales Karna Hoga On Call. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound | Languages : Bengali, Hindi, English

Roles and responsibilities

As a Telesales Manager, your work will include:

• Resolve queries and complaints with patience and accuracy
• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• You will log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: Tenth Pass
• Comfortable with Bengali, English, Hindi, Outbound, Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound
• Languages: Bengali, Hindi, English
• Someone polite and patient

Salary and benefits

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Position details

• Work location: Sonarpur, Kolkata, West Bengal
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 4
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Prakash Financial Services. It takes less than a minute.