Admission Counselor/Telecaller

A new Admission Counselor/Telecaller role is open at Pramil solution, Exhibition Road, Patna. Salary is up to ₹15,000/month.

In the employer’s words

Technoglobe It Training Institute Is Looking For An Enthusiastic And Confident Admission Counselor + Telecaller To Handle Student Enquiries, Provide Course Information, Follow Up With Leads, And Assist Students With The Admission Process. Handle Incoming Enquiries Through Phone, Whatsapp, And Walk-Ins. Explain Courses, Curriculum, Duration, Fee. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : English, Hindi

Eligibility

• 1–2 years of relevant experience
• Education: Graduate
• Comfortable with English, Hindi, Sales
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: English, Hindi

Salary

You will be paid ₹12,000 – ₹15,000 per month.

What you will do

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Position details

• Location: Exhibition Road, Patna, Bihar
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:00 AM - 5:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Pramil solution.