Customer Relationship Executive (Cr...

Join Pramod (Super Placements Services) as a Customer Relationship Executive (Cr... in Sector 73 - Noida, Delhi. Salary is up to ₹22,000/month.

Note from the employer

Client Communication: Serve As The Main Point Of Contact For Client Inquiries, Feedback, And Support Across Multiple Channels (Phone, Email, And Chat).Issue Resolution: Investigate And Resolve Customer Complaints Promptly, Ensuring Satisfactory Solutions And De-Escalating Tense Situations.Customer Retention: Proactively Check In With Clients To. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

What you get

The salary for this role is ₹20,000 – ₹22,000 per month.

Eligibility

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Skills: English, Hindi
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English

Key responsibilities

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.
• You'll follow call scripts and update customers on ticket status.

Job at a glance

• Location: Sector 73 - Noida, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Work from office
• Openings: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Pramod (Super Placements Services).