Telecalling Executive

Pramya Enterprise has an opening for a Telecalling Executive based in Naroda GIDC, Ahmedabad. 10 candidates will be hired for this role. You can earn up to ₹15,000/month.

In the employer’s words

The Telecaller Is Responsible For Making Outbound Or Handling Inbound Calls To Customers, Providing Information About Products/Services, Resolving Queries, And Generating Leads Or Sales While Maintaining Excellent Customer Relationships. Explain Products And Services Clearly .Follow Up With Customers Regularly .Achieve Daily/Weekly/Monthly Targets. Type : Domestic | Languages : Gujarati, Hindi, English

Salary

Compensation: ₹10,000 – ₹15,000 per month.

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Good knowledge of Domestic, English, Gujarati and Hindi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: Gujarati, Hindi, English
• You are patient and polite

Roles and responsibilities

• You will resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Position details

• Work location: Naroda GIDC, Ahmedabad, Gujarat
• Vacancies: 10
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: On-site

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