Tele Caller

Pranavam Credit Management is hiring a Tele Caller in Kodambakkam, Chennai. The team is filling 2 vacancies. The pay goes up to ₹18,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory. | Languages : Kannada, Tamil, English

Salary and benefits

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

Requirements

• 1–2 years of relevant experience
• Education: Graduate
• Comfortable with English, Kannada, Tamil
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Kannada, Tamil, English
• A patient, polite attitude

What you will do

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• You will log every interaction and its outcome in the support system.
• You'll meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy

Job details

• Job location: Kodambakkam, Chennai, Tamil Nadu
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Pranavam Credit Management reviews applications regularly.