Bfsi Customer Support Executive

PRANEET KAUR (elevate X solutions) wants to bring on a Bfsi Customer Support Executive for its Sector 30 - Gurgaon, Delhi team. You can earn up to ₹35,000/month. 10 candidates will be hired for this role.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi

Salary and benefits

Compensation: ₹28,000 – ₹35,000 per month.

Key responsibilities

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Requirements

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with English, Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi
• Someone polite and calm under pressure

Job details

• Location: Sector 30 - Gurgaon, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Vacancies: 10
• Timings: 9:30 AM - 6:30 PM | Monday to Friday

Ready to start? Upload your resume and apply to PRANEET KAUR (elevate X solutions) today.