Telecaller

Looking for a Telecaller role in Sector 20 - Gurgaon, Delhi? Praneet Kaur (Elevate X Solutions) is hiring now. 20 candidates will be hired for this role. Great for first-time job seekers. The pay goes up to ₹21,000/month.

Employer’s description

Talk To Customers On The Phone About A Product Or Serviceanswer Questions And Give Informationfollow Up With Customers Who Showed Interest Earlierrecord Details Of The Conversation In A System Or Notebooksometimes Convince Customers To Buy Or Use A Service. Languages : Hindi, English

Eligibility

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi
• Good English
• Freshers can apply
• Languages: Hindi, English
• A polite, patient attitude

What you get

Compensation: ₹15,000 – ₹21,000 per month.

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• You'll resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails

Position details

• Job location: Sector 20 - Gurgaon, Delhi, Delhi
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 20
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday,
• Work type: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Praneet Kaur (Elevate X Solutions).