Telecalling Executive

Pranil Recruitment Services is hiring a Telecalling Executive in New Ranip, Ahmedabad. Salary is up to ₹15,000/month. Freshers can apply. The team is filling 7 vacancies.

Employer’s description

Cols Calling, Followups, Immigration.

Compensation

The salary for this role is ₹10,000 – ₹15,000 per month.

What we are looking for

• Ideal for freshers starting their career
• Graduate or equivalent
• Comfortable with Active listening, Verbal communication, Typing speed, CRM tools
• Female Only
• Good English
• Freshers can apply
• Someone calm under pressure and customer-first

What you will do

In this role, you will:

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Quick facts

• Location: New Ranip, Ahmedabad, Gujarat
• Work type: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 7
• Employment type: Full time

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