Insurance Operations Executive

Prasanna Kumar Venkata Nimmala Naga (Hicentrix Placement Services) is hiring an Insurance Operations Executive in Bommanahalli, Bengaluru. Freshers can apply. The pay goes up to ₹27,000/month. 20 candidates will be hired for this role.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Languages : English

Skills and qualifications

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of English
• Good English
• Freshers can apply
• Languages: English

Salary

Salary: ₹18,000 – ₹27,000 per month, based on skills and experience.

What the job involves

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• You will identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Quick facts

• Job location: Bommanahalli, Bengaluru, Karnataka
• Shift: US Rotational shift timings, Sat/Sun fixed off
• Vacancies: 20
• Interview: 9:00 AM - 6:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Office-based

Apply today and take the next step in your career with Prasanna Kumar Venkata Nimmala Naga (Hicentrix Placement Services).