Non Tech Support Executive - Voice ...

Start your next role as a Non Tech Support Executive - Voice ... with Prasanna Kumar Venkata Nimmala Naga (Hicentrix Placement Services) in HSR Layout, Bengaluru. Salary is up to ₹22,000/month. 20 candidates will be hired for this role.

Employer’s description

Hiring For A Domestic Customer Support Company In Hsr Layout, Minimum 6 Months To 1 Year Experience Mandatory In Customer Support Voice Or Related Domain, Strong Communication Skills And Hindi And English Mandatory. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound | Languages : Hindi, English

Candidate profile

• 1–2 years of relevant experience
• Education: Graduate
• Skills: English, Hindi, Inbound, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• Languages: Hindi, English
• A customer-first, calm under pressure attitude

Pay and perks

The salary for this role is ₹18,000 – ₹22,000 per month.

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy

Position details

• Job location: HSR Layout, Bengaluru, Karnataka
• Employment type: Full time
• Shift: Monday to Sunday day shift, 1 day rotational off
• Work mode: Office-based
• Interview: Monday to Saturday anytime
• Vacancies: 20

Interested? Apply now on BetterJobs with your resume — Prasanna Kumar Venkata Nimmala Naga (Hicentrix Placement Services) reviews applications regularly.