Process Executive

Prasanna Kumar Venkata Nimmala Naga (Hicentrix Placement Services) is hiring a Process Executive in Koramangala, Bengaluru. The team is filling 20 vacancies. No experience? You can still apply. The pay goes up to ₹18,000/month.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : International | Languages : English

Pay and perks

The salary for this role is ₹16,000 – ₹18,000 per month.

Requirements

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Skills: English, International
• Good English
• Freshers can apply
• Type: International
• Languages: English

What the job involves

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Job at a glance

• Location: Koramangala, Bengaluru, Karnataka
• Interview: 10:00 AM - 12:00 PM | Monday to Friday
• Shift: Rotational Shifts
• Work type: Work from office
• Employment type: Full time
• Vacancies: 20

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