Field Executive

Prashakti Services Private Limited is looking for a Field Executive to join its team in Central Secretariat, Delhi. The pay goes up to ₹5,000/month. There are 6 open positions.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : English

What you get

You will be paid ₹5,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Position details

• Work location: Central Secretariat, Delhi, Delhi
• Work mode: Office-based
• Openings: 6
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Prashakti Services Private Limited today.