Field Executive

Looking for a Field Executive role in Sector 70 - Gurgaon, Delhi? Prashakti Services Private Limited is hiring now. There are 6 open positions. The pay goes up to ₹5,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Hindi

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: Hindi
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi
• A customer-first, patient attitude

Pay and perks

The salary for this role is ₹5,000 per month.

Your responsibilities

Your main tasks will be to:

• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Position details

• Job location: Sector 70 - Gurgaon, Delhi, Delhi
• Job type: Full time
• Openings: 6
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site

Ready to start? Upload your resume and apply to Prashakti Services Private Limited today.