Field Executive

A new Field Executive role is open at Prashakti Services Private Limited, Tilak nagar, Delhi. 6 candidates will be hired for this role. The pay goes up to ₹5,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Hindi

Salary

The salary for this role is ₹5,000 per month.

Day-to-day work

As a Field Executive, your work will include:

• Meet quality, call-handling and satisfaction targets
• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• You will log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Hindi
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi
• A customer-first, calm under pressure attitude

Job at a glance

• Job location: Tilak nagar, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Vacancies: 6
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Prashakti Services Private Limited. It takes less than a minute.