Tele Caller

Prashant Kumar Shukla (Shukla Financial Services) is hiring a Tele Caller in Bow Bazar, Kolkata. 2 candidates will be hired for this role. No experience? You can still apply. Salary is up to ₹15,000/month.

Note from the employer

Follow Up With Customers Regarding Pending Loan Emis. Make Collection-Related Calls And Payment Reminders. Cordinate With Customers For Timely Emi Payments. Maintain Daily Collection Reports And Update Customer Records. Handle Overdue Accounts Professionally. Coordinate With The Field Team For Collection Follow-Ups. Type : Outbound | Languages : Bengali, Telugu

What you will do

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

The salary for this role is ₹10,000 – ₹15,000 per month.

Eligibility

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Bengali, Outbound, Telugu
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound
• Languages: Bengali, Telugu
• Someone customer-first and calm under pressure

Quick facts

• Job location: Bow Bazar, Kolkata, West Bengal
• Vacancies: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office

Apply today and take the next step in your career with Prashant Kumar Shukla (Shukla Financial Services).