Customer Support Representative (Cs...

Prashutap Business Consulting Private Limited has an opening for a Customer Support Representative (Cs... based in BTM Layout 1, Bengaluru. Salary is up to ₹35,000/month. The team is filling 30 vacancies.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound | Languages : Hindi, English

Salary

The salary for this role is ₹25,000 – ₹35,000 per month.

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Skills: English, Hindi, Inbound, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound
• Languages: Hindi, English
• Someone customer-first and patient

What the job involves

In this role, you will:

• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Position details

• Work location: BTM Layout 1, Bengaluru, Karnataka
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 30
• Work mode: On-site

Interested? Apply now on BetterJobs with your resume — Prashutap Business Consulting Private Limited reviews applications regularly.