Telecaller

Looking for a Telecaller role in Howrah Maidan, Kolkata? Pratima Motors is hiring now. The pay goes up to ₹7,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: Tenth Pass
• Good knowledge of Verbal communication, Complaint handling, Typing speed and CRM tools
• No English required
• Freshers can apply
• You are customer-first and calm under pressure

Compensation

The salary for this role is ₹7,000 per month.

What you will do

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Location: Howrah Maidan, Kolkata, West Bengal
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Pratima Motors.