Telecaller

Pratyaksha Hr Solutions has an opening for a Telecaller based in Ram Darbar Colony, Chandigarh. There are 10 open positions. Great for first-time job seekers. Salary is up to ₹20,000/month.

Note from the employer

Greetings From Pratyaksha Hr Solutions. We Are Hiring Passionate Male/ Female Candidates Who Want To Earn And Want To Become Permanent Part Of Our Team. Position Is Tele Caller Cum Counsellor. Our Agency Is Recognized By Ministry Of External Affairs. Languages : Hindi, English

Candidate profile

• Open to freshers
• Education: 12th Pass
• Skills: English, Hindi
• Basic English
• Freshers can apply
• Languages: Hindi, English
• A patient, polite attitude

Compensation

Compensation: ₹15,000 – ₹20,000 per month.

Your responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Position details

• Work location: Ram Darbar Colony, Chandigarh, Chandigarh
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Vacancies: 10

Ready to start? Upload your resume and apply to Pratyaksha Hr Solutions today.