Tele Caller

Join Praveen Balasundar Yallappa (A2Z Generation) as a Tele Caller in Mahalakshmi Layout, Bengaluru. 10 candidates will be hired for this role. The pay goes up to ₹20,000/month.

Note from the employer

Job Roleanswering Phones And Explaining The Product And Services Offered By The Company.Contacting Existing Customers As Well As Prospective Customers Using Scripts.Obtaining Customer Information And Other Relevant Data.Asking Questions To The Customer And Understanding Their Specifications.Resolving Queries And Issues Related To The. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Kannada, English

What the job involves

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• You'll follow call scripts and update customers on ticket status.
• You'll handle inbound and outbound customer calls, chats or emails.

Skills and qualifications

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with English, Kannada, Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Kannada, English
• You are calm under pressure and customer-first

Compensation

You will be paid ₹12,000 – ₹20,000 per month.

Job details

• Location: Mahalakshmi Layout, Bengaluru, Karnataka
• Work type: On-site
• Vacancies: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Click Apply to send your profile to Praveen Balasundar Yallappa (A2Z Generation). It takes less than a minute.