Telecaller Executive

A new Telecaller Executive role is open at Pravira, Saroli, Surat. You can earn up to ₹16,000/month. 5 candidates will be hired for this role.

Note from the employer

Telecaller. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic, Inbound | Languages : Gujarati, Hindi, English

What the job involves

• Escalate complex cases to the right team within the SLA
• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets

Requirements

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with Domestic, English, Gujarati, Hindi, Inbound, Outbound
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic, Inbound
• Languages: Gujarati, Hindi, English
• Someone customer-first and calm under pressure

Salary

You will be paid ₹12,000 – ₹16,000 per month.

Position details

• Location: Saroli, Surat, Gujarat
• Vacancies: 5
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 10:30 AM - 7:00 PM | Monday to Saturday
• Work type: Office-based

Apply today and take the next step in your career with Pravira.