Customer Care Manager

Prayosha Investment wants to bring on a Customer Care Manager for its Anand team. The pay goes up to ₹23,000/month. 2 candidates will be hired for this role. Freshers can apply.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Type : Sales | Marketing | Languages : English, Gujarati, Hindi

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: English, Gujarati, Hindi, Marketing, Sales
• Male Only
• Basic English
• Freshers can apply
• Type: Sales
• Marketing
• Languages: English, Gujarati, Hindi
• You are customer-first and calm under pressure

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status

What you get

Compensation: ₹16,000 – ₹23,000 per month.

Position details

• Location: Anand, Gujarat
• Employment type: Full time
• Openings: 2
• Shift: 9:00 AM - 6:00 PM | Monday to Saturday
• Interview: 11:00 AM - 12:00 PM | Monday to Saturday
• Work type: Work from office

Apply today and take the next step in your career with Prayosha Investment.