Telecaller

PRECS Ventures is looking for a Telecaller to join its team in MG Road, Bengaluru. Salary is up to ₹20,000/month. Freshers can apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Pay and perks

The salary for this role is ₹20,000 per month.

What you will do

• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Skills and qualifications

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Complaint handling, CRM tools, Typing speed, Hindi and English
• Basic English
• Freshers can apply
• You are polite and calm under pressure

Job at a glance

• Work location: MG Road, Bengaluru, Karnataka
• Employment type: Full time
• Work mode: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to PRECS Ventures today.