Customer Service Associate

Looking for a Customer Service Associate role in Park Street, Kolkata? Preficia India is hiring now. 20 candidates will be hired for this role. Salary is up to ₹14,000/month.

Note from the employer

Customer Care Executive: Handle Inbound And Outbound Calls, Resolve Customer Queries, Complaints, And Requests With Empathy And Accuracy. Maintain Records In Crm, Follow Up On Issues, And Ensure Timely Closure. Collaborate With Teams, Meet Kpis, And Deliver Excellent Service While Adhering To Company Policies And Quality Standards. Csat Goals Met. Type : Domestic | Languages : Bengali, Hindi

Skills and qualifications

• Open to freshers
• Education: 12th Pass
• Comfortable with Bengali, Domestic, Hindi
• No English required
• Freshers can apply
• Type: Domestic
• Languages: Bengali, Hindi
• Someone confident and self-motivated

Day-to-day work

Here is what a typical day looks like:

• You'll identify and approach new customers in the assigned territory.
• Share market and competitor feedback with the team
• Prepare quotations and close deals with decision makers.
• Follow up on leads and convert them into sales
• Achieve monthly sales and collection targets

Salary and benefits

You will be paid ₹12,000 – ₹14,000 per month.

Job details

• Location: Park Street, Kolkata, West Bengal
• Working hours: 9:30 AM - 7:00 PM | Rotational week off
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 20

Interested? Apply now on BetterJobs with your resume — Preficia India reviews applications regularly.