International Voice Process Agent

Start your next role as an International Voice Process Agent with Pregun Hr Services (Opc) Private Limited in Kharadi Bypass Road, Pune. The pay goes up to ₹35,000/month. The team is filling 10 vacancies.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International

Requirements

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International

What the job involves

As an International Voice Process Agent, your work will include:

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

The salary for this role is ₹25,000 – ₹35,000 per month.

Position details

• Job location: Kharadi Bypass Road, Pune, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 10

If this job suits you, apply now — shortlisted candidates will be contacted by Pregun Hr Services (Opc) Private Limited.