International Voice Process

Pregun Hr Services (Opc) Private Limited is looking for an International Voice Process to join its team in Sector 30 - Gurgaon, Delhi. There are 10 open positions. The pay goes up to ₹36,000/month.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International

Eligibility

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• A polite, calm under pressure attitude

Your responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant.
• You'll meet quality, call-handling and satisfaction targets.

What you get

Compensation: ₹25,000 – ₹36,000 per month.

Job at a glance

• Job location: Sector 30 - Gurgaon, Delhi, Delhi
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Vacancies: 10
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Pregun Hr Services (Opc) Private Limited today.