Telecaller

Start your next role as a Telecaller with Prema Yatra in Basaveshwar Nagar, Bengaluru. Salary is up to ₹15,000/month. 2 candidates will be hired for this role. No experience? You can still apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Pay and perks

Compensation: ₹12,000 – ₹15,000 per month.

Your responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• You'll follow call scripts and update customers on ticket status.

Who can apply

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of CRM tools, Active listening, Typing speed and Hindi and English
• Female Only
• Basic English
• Freshers can apply

Job details

• Location: Basaveshwar Nagar, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: Office-based
• Openings: 2

Apply today and take the next step in your career with Prema Yatra.