Customer Care Service

Premium Car Service wants to bring on a Customer Care Service for its Eachanari, Coimbatore team. There are 5 open positions. You can earn up to ₹25,000/month.

In the employer’s words

To Act As The Primary Interface Between Luxury Car Owners And The Service Team, Ensuring An Ultra-Premium, Hospitable, And Seamless After-Sales Experience That Aligns With Mercedes-Benz Global Standards. 1 - 2 Years Experience Compulsory. | Languages : English, Tamil

Requirements

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Skills: English, Tamil
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Tamil
• Someone customer-first and calm under pressure

Pay and perks

Salary: ₹18,000 – ₹25,000 per month, based on skills and experience.

Your responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You will follow call scripts and update customers on ticket status.

Job details

• Job location: Eachanari, Coimbatore, Tamil Nadu
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 5

Interested? Apply now on BetterJobs with your resume — Premium Car Service reviews applications regularly.