Telecaller

A new Telecaller role is open at Premium Global Realty India Private Limited, Race Course Road, Indore. Salary is up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Skills: Hindi and English, Active listening, Verbal communication, Complaint handling
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are calm under pressure and polite

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system.

What you get

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Position details

• Location: Race Course Road, Indore, Madhya Pradesh
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Premium Global Realty India Private Limited reviews applications regularly.