Senior Travels Manager

Start your next role as a Senior Travels Manager with Premium Travels in Moshi, Pune. The pay goes up to ₹30,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Languages : Marathi, English, Hindi

What you will do

Here is what a typical day looks like:

• You'll follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Pay and perks

Compensation: ₹15,000 – ₹30,000 per month.

Candidate profile

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with English, Hindi, Marathi
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Marathi, English, Hindi
• Someone patient and polite

Quick facts

• Work location: Moshi, Pune, Maharashtra
• Employment type: Full time
• Shift: 12:30 AM - 11:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Openings: 1

Ready to start? Upload your resume and apply to Premium Travels today.