Team Leader

Looking for a Team Leader role in T.Nagar, Chennai? Premkumar (Ace Management Services) is hiring now. 5 candidates will be hired for this role. The pay goes up to ₹25,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Tamil, English, Hindi

Salary and benefits

The salary for this role is ₹20,000 – ₹25,000 per month.

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Eligibility

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Tamil
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Tamil, English, Hindi

Quick facts

• Job location: T.Nagar, Chennai, Tamil Nadu
• Openings: 5
• Timings: 10.00 AM - 6.00 PM | Monday to Saturday
• Work mode: On-site
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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