Voice Process Associate

Prerna Engineering Education Group Private Limited (Prerna Engineering Education Group Private has an opening for a Voice Process Associate based in HSR Layout, Bengaluru. You can earn up to ₹30,000/month. There are 25 open positions.

Note from the employer

Rotaional Shifts Rotational Off. Type : Outbound, Inbound | Languages : Tamil, Malayalam, Kannada, Hindi, English

Requirements

• No prior experience needed — freshers can apply
• Education: Graduate
• Comfortable with English, Hindi, Inbound, Kannada, Malayalam, Outbound, Tamil
• Good English
• Freshers can apply
• Type: Outbound, Inbound
• Languages: Tamil, Malayalam, Kannada, Hindi, English

What you will do

As a Voice Process Associate, your work will include:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

Salary: ₹20,000 – ₹30,000 per month, based on skills and experience.

Job at a glance

• Work location: HSR Layout, Bengaluru, Karnataka
• Openings: 25
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time
• Working hours: Day shift

Apply today and take the next step in your career with Prerna Engineering Education Group Private Limited (Prerna Engineering Education Group Private.