Telecaller

Prerna is looking for a Telecaller to join its team in BTM Layout, Bengaluru. You can earn up to ₹30,000/month. 30 candidates will be hired for this role. Freshers can apply.

Employer’s description

Day Shift Workmfrom Office. Languages : Malayalam, Tamil, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Pay and perks

The salary for this role is ₹29,000 – ₹30,000 per month.

Your responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You'll resolve queries and complaints with patience and accuracy.

Who can apply

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Bengali, English, Hindi, Kannada, Malayalam, Marathi, Punjabi, Tamil
• Basic English
• Freshers can apply
• Languages: Malayalam, Tamil, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• A customer-first, patient attitude

Job at a glance

• Work location: BTM Layout, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Work mode: On-site
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Prerna reviews applications regularly.