Chat Support Executive

Start your next role as a Chat Support Executive with Pride Lotteries Thrissur in Thrissur 1, Thrissur. Salary is up to ₹20,000/month. The team is filling 3 vacancies.

In the employer’s words

Manage Customer Interactions Via Chat Or Call, Resolving Queries Effectively. Provide Accurate Information, And Ensure Customer Satisfaction. Need A Multi Lingual Person Who Know Tamil, Kannada, Telugu We Will Provide Free Food And Accommodation To Out Side City Candidate With Terms And Conditions. Languages : Tamil, Telugu, Kannada

Your responsibilities

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.

Skills and qualifications

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: Kannada, Tamil, Telugu
• Basic English
• Freshers can apply
• Languages: Tamil, Telugu, Kannada
• You are calm under pressure and patient

Pay and perks

You will be paid ₹15,000 – ₹20,000 per month.

Quick facts

• Work location: Thrissur 1, Thrissur, Kerala
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Openings: 3
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Pride Lotteries Thrissur.