Telecaller

Prime Alpha is hiring a Telecaller in Rasulgarh, Bhubaneswar. No experience? You can still apply. Salary is up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status.

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: Tenth Pass
• Comfortable with Verbal communication, Hindi and English, Typing speed, CRM tools
• Basic English
• Freshers can apply

Compensation

The salary for this role is ₹10,000 – ₹15,000 per month.

Quick facts

• Location: Rasulgarh, Bhubaneswar, Odisha
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Work type: On-site
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Prime Alpha reviews applications regularly.