Team Leader

Join Prime Auto Solution as a Team Leader in Shadipur, Delhi. There are 10 open positions. You can earn up to ₹20,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Type : Outbound, Sales | Languages : Hindi, English

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: English, Hindi, Outbound, Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Sales
• Languages: Hindi, English

Key responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• You will log every interaction and its outcome in the support system.

Pay and perks

The salary for this role is ₹15,000 – ₹20,000 per month.

Quick facts

• Work location: Shadipur, Delhi, Delhi
• Work type: Office-based
• Vacancies: 10
• Job type: Full time
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday
• Timings: 10:00 AM - 6:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Prime Auto Solution reviews applications regularly.