Telecaller

Prime fincare is looking for a Telecaller to join its team in Benz Circle, Vijayawada. Freshers can apply. The pay goes up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What we are looking for

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with Verbal communication, CRM tools, Hindi and English, Typing speed
• Basic English
• Freshers can apply
• A patient, customer-first attitude

What the job involves

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Salary and benefits

You will be paid ₹10,000 – ₹15,000 per month.

Job at a glance

• Location: Benz Circle, Vijayawada, Andhra Pradesh
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Prime fincare today.