Telecaller

Looking for a Telecaller role in Sector-52, Chandigarh? Prime Gem is hiring now. The team is filling 5 vacancies. Salary is up to ₹45,000/month.

In the employer’s words

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. 1 - 2 Years Experience Compulsory.

What you get

Compensation: ₹12,000 – ₹45,000 per month.

Roles and responsibilities

As a Telecaller, your work will include:

• Log every interaction and its outcome in the support system.
• You'll meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA.

Requirements

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with CRM tools, Active listening, Typing speed, Hindi and English
• Basic English
• 1 - 2 Years Experience Compulsory.
• A calm under pressure, patient attitude

Quick facts

• Work location: Sector-52, Chandigarh, Chandigarh
• Employment type: Full time
• Openings: 5
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Prime Gem reviews applications regularly.