Team Leader

Prime Gold Hub is looking for a Team Leader to join its team in Jubilee Hills, Hyderabad. Salary is up to ₹28,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Hindi, Telugu, English

What you get

Compensation: ₹25,000 – ₹28,000 per month.

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Good knowledge of English, Hindi, Sales and Telugu
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Hindi, Telugu, English

Key responsibilities

Your main tasks will be to:

• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Job at a glance

• Location: Jubilee Hills, Hyderabad, Telangana
• Vacancies: 1
• Work mode: On-site
• Shift: 9:30 AM - 6:00 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Prime Gold Hub.