Telecaller

Start your next role as a Telecaller with Prime Institute in Sector 27 - Noida, Delhi. Freshers can apply. Salary is up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

You will be paid ₹5,000 – ₹12,000 per month.

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status

What we are looking for

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of Typing speed, Complaint handling, CRM tools and Active listening
• Basic English
• Freshers can apply
• You are polite and calm under pressure

Job details

• Job location: Sector 27 - Noida, Delhi, Delhi
• Work type: Office-based
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1

Interested? Apply now on BetterJobs with your resume — Prime Institute reviews applications regularly.