Team Leader (Female)

Primeaxis Solutions is hiring a Team Leader (Female) in Tiruttani, Chennai. There are 5 open positions. Salary is up to ₹18,000/month.

In the employer’s words

We Are Looking Female Candidates For Voice Process Team Leader, Handling The Staff , Urgent Requirement, Fixed Salary And Incentives Immediate Joiners Location: Tiruttani, Arakkonam,Sholinghur , Thiruvalangadu , Tiruvallur. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic | Languages : English, Tamil

Pay and perks

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

What the job involves

• You will escalate complex cases to the right team within the SLA.
• You'll identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system

Candidate profile

• 1–2 years of relevant experience
• Education: Graduate
• Skills: Domestic, English, Outbound, Tamil
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic
• Languages: English, Tamil
• A customer-first, patient attitude

Job details

• Location: Tiruttani, Chennai, Tamil Nadu
• Interview timings: 10:00 am - 4:00pm | Monday to Saturday
• Openings: 5
• Job type: Full time
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: Office-based

Interested? Apply now on BetterJobs with your resume — Primeaxis Solutions reviews applications regularly.