Telecaller

A new Telecaller role is open at Print My Card, Kengeri, Bengaluru. You can earn up to ₹12,000/month. Freshers can apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you will do

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Salary

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

Skills and qualifications

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: Complaint handling, Active listening, Typing speed, CRM tools
• Basic English
• Freshers can apply
• You are polite and patient

Position details

• Work location: Kengeri, Bengaluru, Karnataka
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1

If this job suits you, apply now — shortlisted candidates will be contacted by Print My Card.