Customer Care Associate

A new Customer Care Associate role is open at Printemporio Corporation Pvt Ltd, KMP Expressway, Sonipat. You can earn up to ₹30,000/month.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. More Than 2 Years Experience Compulsory.

Salary

Compensation: ₹25,000 – ₹30,000 per month.

Skills and qualifications

• At least 2 years of relevant experience
• Graduate or equivalent
• Skills: Typing speed, CRM tools, Complaint handling, Verbal communication
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• You are calm under pressure and polite

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Position details

• Job location: KMP Expressway, Sonipat, Haryana
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Openings: 1
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Printemporio Corporation Pvt Ltd.