Support Center

Start your next role as a Support Center with Printers club of india limited in Jhotwara, Jaipur. Freshers can apply. Salary is up to ₹15,000/month. 8 candidates will be hired for this role.

Employer’s description

Provide Technical Support And Assistance To Customers And Employees For Hardware, Software, And System-Related Issues. Troubleshoot Problems, Identify Suitable Solutions, And Ensure Timely Resolution Of Technical Complaints. Assist With System Setup, Software Installation, Network Connectivity, And Basic Maintenance To Ensure Smooth And Efficient O. Languages : Hindi, English

What the job involves

In this role, you will:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Salary and benefits

Compensation: ₹12,000 – ₹15,000 per month.

Requirements

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of English and Hindi
• Basic English
• Freshers can apply
• Languages: Hindi, English

Job details

• Work location: Jhotwara, Jaipur, Rajasthan
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 8
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Printers club of india limited.