Account / Relationship Management -...

Prism Calibration Center has an opening for an Account / Relationship Management -... based in Jashoda Nagar, Ahmedabad. The pay goes up to ₹40,000/month.

Note from the employer

Key Responsibilities:Manage And Develop Assigned Customer Accounts.Maintain Regular Communication And Customer Visits.Handle Inquiries, Complaints, And Service Follow-Ups.Generate Repeat Orders And Cross-Selling Opportunities.Coordinate With Internal Teams For Timely Service Delivery.Track Quotations, Orders, And Payment Collections.Update. More Than 2 Years Experience Compulsory. | Languages : Gujarati, Hindi, English

Who can apply

• 2+ years of experience in a similar role
• Graduate or equivalent
• Skills: English, Gujarati, Hindi
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Gujarati, Hindi, English
• You are calm under pressure and polite

Your responsibilities

• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Pay and perks

You will be paid ₹30,000 – ₹40,000 per month.

Position details

• Job location: Jashoda Nagar, Ahmedabad, Gujarat
• Interview: 12:00 AM - 6:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Job type: Full time
• Vacancies: 1

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