Opration Cordinator

Pritam Lace wants to bring on an Opration Cordinator for its Punagam, Surat team. The pay goes up to ₹20,500/month.

Note from the employer

Operations Coordinator Ka Kaam Hai Company Ko System Me Chalana. Roj Subah Team Ka Work Report Banwana Aur Owners Ko Dena, Daily Attendance Maintain Karna, Aur Har Team Member Ke Saath Follow-Up Lena Taki Pending Kaam Aur Deadline Track Ho Sake. Jahan Team Ko Kaam Samajh Na Aaye Wahan Guide Karna, Aur Company Ke Har Kaam Par Nazar Rakhna Ki Sab Kuch Fix System Aur Rules Ke According Ho Raha Hai Ya Nahi. Last Me Owners Ko Daily Aur Weekly Summary Report Dena Taki Business Ki Puri Picture Clear Rahe. 1 - 2 Years Experience Compulsory. | Languages : Hindi

What you get

You will be paid ₹15,000 – ₹20,500 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi
• A polite, calm under pressure attitude

Key responsibilities

• You'll log every interaction and its outcome in the support system.
• You will identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Work location: Punagam, Surat, Gujarat
• Openings: 1
• Job type: Full time
• Shift: 09:00 am - 8:00 pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Office-based

Click Apply to send your profile to Pritam Lace. It takes less than a minute.